Marks & Spencer expands to introduce wider home delivery services in Malaysia

The expansion resulted in several partnerships with e-commerce and delivery service providers such as Zalora, Lazada and Happy Fresh to bring Malaysians, M&S food, clothing and toiletries right to their doorstep.

Kuala Lumpur, 4 August 2020 - Leading British retailer Marks & Spencer (M&S) has expanded home delivery services across Malaysia, in partnership with leading e-commerce platforms; Lazada and Zalora, and grocery and food delivery services Happy Fresh and foodpanda. Led by the digital initiatives under the Al-Futtaim group, a franchisee of Marks & Spencer Hong Kong and Singapore and Malaysia, shoppers can now shop for their M&S essentials available on more online platforms and have it delivered right to their doorstep, anytime, anywhere - including food, clothing, and toiletries.

Christine Choi, CEO, Marks & Spencer Asia of Al-Futtaim Group said: “Online shopping continues to grow in popularity in Malaysia as customers looks for more choice and greater convenience. We know that our customers want a seamless shopping experience, whether shopping with us online or at our stores.  Our new flagship website delivers a significantly improved customer offer, from a wider catalogue and better availability through to quicker navigation and the ability to collect orders free in-store. Designed to offer a more compelling browsing and shopping experience to our Malaysia customers, our loyal customers will notice the difference and we believe the site will entice new customers to shop with M&S.”

The M&S clothing is now available at the Marks & Spencer Official Store on Zalora and Lazada. Shoppers can browse and shop at their convenience for the latest men, women, and kids’ summer collection, loungewear, and toiletries.

M&S food which includes cookies, chocolates, breakfast essentials, and among other offerings are now available for shoppers within a 5-kilometer vicinity of an M&S retail store via foodpanda. In addition to M&S food, M&S Food Boxes are also available on the M&S Food Box website, and M&S groceries will also be available for shoppers via Happy Fresh delivery services soon.

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